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Somogyi Gazda

General Terms and Conditions

This is an informative translation. The Hungarian version is the authentic and legally binding text.

These General Terms and Conditions (hereinafter: Terms) set out the conditions of purchase in the somogyigazda.hu online shop (hereinafter: Shop) operated by Litresits Gábor e.v. (hereinafter: Seller). Please read them carefully before placing an order. By placing an order you accept these Terms.

1. Seller details

  • Name: Litresits Gábor e.v.
  • Registered office: 8700 Marcali, 027/14 hrsz.
  • Site: Marcali, 027/14 hrsz.
  • Tax number: 66882389-2-34
  • Registration number: 40293302 (NAV, egyéni vállalkozók nyilvántartása)
  • Represented by: Litresits Gábor
  • Phone: 06 20/331-5021
  • Email: info@somogyigazda.hu
  • Hosting provider: Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA

2. Scope

These Terms apply to all sales contracts concluded through the Shop. The language of the contract is Hungarian. The contract is concluded electronically and is governed by Hungarian Act CVIII of 2001 on electronic commerce, Act V of 2013 (Civil Code) and Government Decree 45/2014 (II. 26.) on contracts between consumers and businesses. The Seller does not file the contract as a written document; the order details are contained in the confirmation email.

The Shop sells to consumers and to businesses (for example restaurants, grocery shops and catering providers). The consumer protection provisions of these Terms (in particular the right of withdrawal, consumer warranty rights and the conciliation board) apply only to buyers who qualify as consumers. A consumer is a natural person acting outside their trade, business or profession. Buyers purchasing as a business and requesting a company invoice are governed by the general rules of the Civil Code and any individual agreement.

3. Products

The Shop offers fresh hen eggs from the Seller's own farm (sizes S, M, L and XL, in packs of 10, 30 and 60) and dried pasta made from the Seller's own eggs (500 g and 5 kg packs). The essential characteristics, ingredients, allergens and price of each product are shown on its product page. Product photos are illustrations; packaging may differ.

4. Prices

Prices are shown in Hungarian forints (Ft) and include VAT (gross prices). Any delivery fee is shown on a separate line at checkout before the order is submitted. The Seller may change prices at any time; changes do not affect orders already placed.

If, despite due care, an incorrect price appears in the Shop (for example an obviously wrong price that differs significantly from the usual price), the Seller is not obliged to sell at the incorrect price. The Seller will offer delivery at the correct price, and the buyer may then withdraw from the order.

5. Minimum order

An order can be placed if one of the following conditions is met:

  • at least 30 eggs, or
  • at least 3 kg of pasta, or
  • when ordering both eggs and pasta, a product total of at least 3000 Ft.

The Shop does not allow the order to be submitted until the condition is met. For regular, larger orders we offer individual quotes, which can be requested via the call-back form or the contact details above.

6. Ordering process

  1. Add the desired products and pack sizes to the cart with the "Add to cart" button.
  2. Review and change quantities in the cart.
  3. At checkout, enter your name, email address, phone number, delivery address and town, and for business purchases the company name and tax number, then choose a payment method.
  4. Before submitting, all details can be checked and corrected on the checkout summary; input errors can be corrected at any time before pressing the "Place order" button.
  5. By pressing "Place order" the buyer makes an offer involving an obligation to pay.

After the order is submitted, the Seller sends an automatic confirmation email containing the order number, the products ordered, the total, the payment method and the expected delivery day. The contract is concluded when the confirmation email reaches the buyer. If no confirmation arrives within 48 hours of submitting the order, the buyer is released from their offer. Please also check your spam folder.

If the Seller is temporarily unable to supply a product ordered, it will inform the buyer without delay and, in agreement with the buyer, offer partial delivery, a substitute product or cancellation. Any amount paid in advance will be refunded within 14 days.

7. Delivery

The Seller delivers with its own vehicles on its own weekly routes within Somogy County. Towns listed in the Shop are served on their route day:

  • orders placed by Friday 5 pm are delivered the following week on the town's route day;
  • orders placed after Friday 5 pm are delivered on the route day of the week after;
  • if the delivery day falls on a public holiday or a closure day, delivery takes place on the same weekday of the following week.

The expected delivery day is shown at checkout and in the confirmation email. On delivery day we always arrive at roughly the same time, give or take 1-2 hours.

For towns not on the list the option "Other town (by arrangement)" can be chosen. In this case the Seller will contact the buyer by phone or email after receiving the order to agree on whether and when delivery is possible. If delivery cannot be undertaken, the Seller cancels the order free of charge and informs the buyer.

The buyer must ensure that the goods can be received at the address given. On receipt, please check that the packaging is intact and the quantities are correct, and report any damage or shortage in the presence of the driver. If delivery fails for reasons attributable to the buyer, the Seller will agree a new delivery date with the buyer.

The Seller reserves the right to change routes and will inform customers individually of any change.

8. Payment

The following payment methods are available (only those currently enabled can be chosen at checkout):

  • Cash on delivery: the price is paid in cash to the driver on delivery.
  • Bank transfer: the price is transferred to the bank account stated in the confirmation email (or in a separate payment request), using the order number as payment reference. For regular business partners, payment terms follow the individual agreement.

Online card payment is not available in the Shop. The Seller issues an invoice for each purchase.

9. Right of withdrawal

Under Government Decree 45/2014 (II. 26.), consumers may withdraw from the contract without giving reasons within 14 days of receiving the goods, with the following exceptions:

  • Fresh eggs are perishable goods with a short shelf life; under Section 29 (1) d) of Government Decree 45/2014 (II. 26.) there is no right of withdrawal for them.
  • For sealed food products, if the buyer has opened the packaging after delivery, the right of withdrawal cannot be exercised for reasons of health protection and hygiene (Section 29 (1) e)).

The right of withdrawal applies to dried pasta in unopened packaging. Details, the model withdrawal form and an online form are available on the Right of withdrawal page.

10. Warranty

Statutory warranty for defects

In case of defective performance the buyer may assert a warranty claim against the Seller under the Civil Code and, for consumers, under Government Decree 373/2021 (VI. 30.). The buyer may request repair or replacement, unless this is impossible or would cause disproportionate additional costs. If repair or replacement was not requested or could not be requested, the buyer may ask for a proportionate price reduction or, as a last resort, withdraw from the contract. Withdrawal is not possible for an insignificant defect.

The defect must be reported without delay after discovery, and no later than two months after discovery. For food, defects can be claimed within the product's best-before or use-by date. Please report the defect, if possible with a photo and the order number, to info@somogyigazda.hu or 06 20/331-5021.

Product liability

In case of a defect, the consumer may also request repair or replacement from the manufacturer within two years of the product being placed on the market. As the Seller produces the goods itself, product liability claims are also made against the Seller. Warranty and product liability claims for the same defect cannot be asserted at the same time.

Guarantee

No mandatory guarantee applies to the food products sold in the Shop.

11. Complaints

Complaints can be submitted via:

  • Email: info@somogyigazda.hu
  • Phone: 06 20/331-5021
  • Post: 8700 Marcali, 027/14 hrsz.

Oral complaints are examined immediately and remedied where possible; otherwise a record is made. Written complaints receive a substantive written reply within 30 days of receipt. Complaint records and replies are kept for 3 years.

If the Seller rejects a consumer's complaint, the consumer may turn to:

  • Conciliation board: Somogy Vármegyei Békéltető Testület, 7400 Kaposvár, Anna u. 6.. The procedure starts at the consumer's request and aims to settle consumer disputes out of court. The Seller is obliged to cooperate in the procedure.
  • Consumer protection authority: the consumer protection department of the county government office competent for the consumer's place of residence.
  • Court: the consumer may also bring the dispute before the competent court under the rules of civil procedure.

12. Miscellaneous

The content of the Shop (texts, photos, design elements) is protected by copyright and may not be used without the Seller's prior written consent.

The processing of personal data is governed by the Privacy Policy.

The Seller may amend these Terms unilaterally. Amendments take effect on publication in the Shop and apply to orders placed thereafter.

Matters not regulated in these Terms are governed by Hungarian law, in particular the Civil Code, the E-commerce Act and Government Decree 45/2014 (II. 26.).